Service
Standard Design Services
The rulebook your moderators audit against.
We design auditing rulebooks, taxonomies, decision trees and policy frameworks end-to-end — translating product intent into operable moderation standards.
Scope
Policy framework design
Decision-tree & reason-code authoring
Taxonomy & label-set design
Edge-case library & golden set
Process
01
Discover
Workshops with policy, legal and product teams.
02
Draft
Rulebook + decision trees + golden set drafted.
03
Pilot
Shadow audit on live data; inter-rater agreement measured.
04
Roll-out
Final rulebook + training materials delivered.
Deliverables
Policy rulebook (PDF + Notion)
Decision-tree diagrams
Golden-set dataset
Training deck
Standard Design Services
Request a proposal
Share your company details and preferred SLA. A Redeflex specialist will scope the engagement and reply within one business day.
Default SLA for this service
Engagement
4–8 weeks
Inter-rater target
≥ 0.85
Refresh
Quarterly
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